Notice of order deadlines
Golden Week is a string of 3 consecutive national holidays (plus weekend) celebrated from May 3-7 in Japan. We're giving our dedicated staff the holiday to spend with their families so please note that this will affect any orders taken during that time.
Information on customer service holiday hours
During the following period, customer service inquiries will be suspended.
4/29 (Sat) ~ 4/30 (Sun), 5/3 (Wed) ~ 5/7 (Sun)
For inquiries received during the holidays, we will respond sequentially according to the following schedule:
・Inquiries received between 4/29 (Sat) and 4/30 (Sun)
→ Sequentially from 5/1 (Monday)
・Inquiries received between 5/3 (Wednesday) and 5/7 (Sunday)
→ Sequentially from 5/8 (Monday)
We apologize for any inconvenience this may cause and appreciate your understanding. For those celebration GW, please enjoy your holiday!